SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jaqubstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jaqubstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Nickel as in the description. Works fine, possible down her or the fit, the rings are not super but 1 or 2 do fine case!
So far works great! Bought for my son's basement apartment.
Courier. Fast (like for 2 weeks). Well packed, inside the battery was. Loud bell (can be the volume adjust), there are a variety of tunes. I have a phone call and two signal complete work synchronously. You can call to stick or put on the bolts (all also have included). Recommend
Super fast shipping in St. Petersburg, for 3 days. Packed well. Description. It works. Respect!
Received, works well, plays loud. Still Not installed in gate, back to give more details after more use
Good quality
Order received after 10 days, but this shipping DPD as always wise. Shipped immediately, but re-ordered the to first time sent the call, and other items. Button small, neat, ringing a lot, but not very loud .. Battery was already in the button
Was very good, can buy
A second time. Good quality goods, everything works as it should be)
Great quality, especially for the price!
The ball has good range, and product is according to description, I will give further feedback after use.
It perfectly adjusted to the description and works nicely
Delivery fast, the whole package not crumpled, works fine, a large number of ring tones, which can be adjusted and switch!! Recommend!!♡
Happy Toy very! S21 melodies, able to set the call button on the sticky layer or screws (they also included). Shipping to door! Thank you very much!
Call like, is restricted to the network, so the melody is thrown off by turning off the network on the original-it is certainly very uncomfortable tune, you can choose)
Nicely has different sounds! Good distance, excellent packing, delivery and service graciasssssss store recommend!
Sūtījumu saņēmu 14 dienās. Produkts kvalitatīvs, varēja būt vienā kastē Viens komplekts, Poga un divi zvani kopā, Jo jādāvina.
The product have received no misfires. Tried it and yes it works only cost me remove the cover switch, to secure it with thumbscrews.
Call cool! Sounds fine. You can turn down or turn up the volume.
Well received, super fast delivery store for speed to send very recommended the product tested and hope it works well come well protected the quality is not bad
Cool for your money, mate вставляешься socket button flat battery 2032, the distance from the gate to the House (20 m) perfectly
Great Bell, ringing very much, ringing loud, sent fast courier store recommend, good goods.
Just as in the description. Very good call. Delivery fast. recommend. Thanks to the store.
There was a problem with connecting ordinary Bell, since it was necessary to bother with installation, drilling wall. And here is simple and convenient and clear without skills in electrical engineering and construction site. The appearance is made from a good quality. ringing sound adjustable 4 modes volume at maximum heard in the most remote room and they have 4. Much choice 33 tunes for everyone, from Carol to Soviet songs Islands. Fast Delivery 2 day in Moscow in postamate. Take not regret it.
Excellent security alarm. The call works well. Works fine, melodies to choose from a lot. Everything works. Packed beautifully and qualitatively. Delivery is very fast.
All right, well packed,'re working not know if is the film says.
Very good product. There is 80m between the transmitter and the receiver, it works very well
PT-BR: product as described. Battery, fixing screws and sticker included. Untaxed. Product working perfectly. Recommend.
Delivery ok. More than testing
Order well received everything works I recommend fast delivery from paris
Arrived in 5 days in perfect condition. Works very well, volume adjustment and lots of ringtones.
The product is excellent. Works. Shipping fast. I recommend to order.
I'm ordering the second call. Quality, workable
Simple setup, and loud as hell. Recommended.
The sound is not very loud for a private house, there will be norms in the apartment. When you disable from the network or light and re-turn, the call is triggered (at night it will not be comilfo, if the light is turned off and turned on) on) The battery was included! Melodies are many different. The paper label need to be pulled out of the button, it blocks the contact. Hung on the fence (thin sheet of iron + walls of the house from the expanded concrete, the distance from the house to the fence is about 15 meters. It goes well, the signal does not disappear. Delivery to Samara for two weeks.
Works very well and a great distance.
Arrived As described
The call is excellent, I did not even think that it would be so loud, the distance takes normally, my house is brick, thick-walled, it works without problems, I advise take
The product arrived in the time the store indicates, I am happy with the product
The goods came quickly. Fully corresponds to the description. I advise the store.
fast delivery thank you
Nice
Very good, fast shipping
The call came quickly, disassembled it turned out there was a led on the board, drilled the hole into it inserted a piece of plexiglass and voila.
Very beautiful and cool call. The volume of the call is excellent, customizable. Inside the instruction. Many melody choice for call.
Fast shipping. Lots of tunes. Great Sound. I will install in the village I will complement the review
Thank you, everything is very fast: and shipping and delivery!!! The parcel was delivered to five at the house. The product corresponds to the description. Very satisfied. Included is a sticky tape and 2 mounts (depending on the choice of fastening the call). I will order again for the cottage. Definitely recommend both the store and the goods.
The parcel was delivered in 2 weeks. Today Received, already glued to the gate. The signal is coming. Thank you store. Quality will be tested by time. I'm happy with the purchase.
Excellent product! The quality of materials and finishes is spectacular, it is worth it completely. The shipment took a while, but I can't complain, as much of the delay was due to the packaging processes in Mexico. On the other hand, the doorbell works correctly, without any complication.
Thank you to the store, delivery fast, excellent call, I recommend!