SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jaqubstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jaqubstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Excellent product. Meets expectations. Ideal to prepare cocktails and vitamins. Had no problems to beat, but not recommend use big stones. Quality material looks very good.
Meets very well, as expected. Workmanship good quality, hope it lasts a long time.
Although I 've only tried it once it seems pretty powerful. It's not much the amount you can prepare. The design and finishes are agreed with the brand, always elegant and minimalist.
Corresponds to the description. Everything works. It came fast enough.
Lightning delivery to Belarus for 1.5-2 weeks directly to the House by courier, perfectly packed, without damage. The squeeze itself is made in the soul of the siomi-quality materials, Type-C port and cable. Let's have a leak.
A good thing, only if a person has a weak hand, then do not take, and so I advise
I love it! It works very well it is easy to wash and it is refillable, you have to cut the chiquita fruit so that the propellers don't make so much effort when cutting, product Tracking is very accurate very good logistics
Blender's good. Soft fruit takes easy. Frozen currant too. Sent fast.
I received a blender, I liked everything, I have not tried it yet, the delivery is fast, the quality is good
Fast shipping. Good quality, all super
Goods OK, Seller Fast shipping goods. Recommend and goods and Sprzedawce
Product nicer. Work is also high. Later fixed part failure will look like a modern day having look you're dont think
Juicer came earlier declared. Very well packed. Works fine, the battery is charged. The store is happy. Recommend to buy
Impressed with the quality of this blender, practicality take it to any place is also very positive! Use to make vitamins and is not a bit if want! Aprovadissimo!
I do it not yet tested with fruits but it works well, arrived in good condition the box was slightly damaged one side but the product has weathered anyway, xiaomi products are of very good quality I recommend
All good but the volume is too small and would be able to supply regular cover without Motor
Still not tested, but the material seems to be of high quality.
Arrived in a good furniture state and before the date indicated, recommended for making juices instantly
Arrived in 14 calendar days in Alagoas without charges, product in perfect condition.
First feared. Did not work. But then all the O. K. Charging for a long time. Apparently was недозаряжен will serve as a look. Grinds well.
Very good, worth the investment.
Excellent
Goods garni, odorless, 300 ml. Seller рекомендуємо zavzhdi CCB зв'язку.
Blender liked. Smoothie makes perfectly. Easy to operate. The description of the store. The only negative, it's very small charge enough at one time. In principle, shopping happy. Recommend to purchase.
Thank you very much!! Mixer excellent! In Minsk came after 28 days after order. I thought it would be faster, since it is considered express delivery, but nothing, the main thing that reached and safe! Delivered in flat-sdek. Orange and Kiwi Melita well. Try something else, will add a. I'm glad and very happy that wait! Seller answer all questions quickly!
Wall good product! But the maximum volume is 300ml…
Neat gay. Receive sight water turned put when the normal work. Banana half cut put in and turned the blade banana the studded in Banana and return as EE ㅋ ㅋ ㅋ ㅋ Shock Absorber Ian that motor power leap and buffered or bar nana small cut out put and do it should know
PFT, had no problem, bangs straight. Not taxed.
Came before the end, handicap, the manual only comes in pictogramas, not Spanish, not English. It enough strength to intermix fresh fruit, tried it with some frozen strawberry with Lait of almonds and cost him work molerlas But licuó it enough to take a rich and cool liquefied warm strawberry. ¡Wish and last long! Worth.
Shipping fast. As always finish Mijia perfect, is the best brand "china" of this kind of products. Very useful and versatile.
Fast shipping ~~ good goods ~ Thank you very much ~
Was very satisfied with this purchase! Took a month to arrive, but the product is great quality! Works very well, has a great finish comes beautifully packaged. Indicate and surely buy new
Very like it in the ~
Looks good. I haven't tried it yet.
Very powerful, the battery lasts several cycles (used 7x and still had)
The order arrived fast, very beautiful, works to 2 touches, still have not tried, let results subsequently.
Véi very fast for Brasil. Premium quality finish and great materials. Very well sealed, looks very sturdy
Product arrived ahead of schedule and meets the promises.
The business. Shipping fast four. Make you satisfied.
Excellent, gave away to my wife cuz she wanted it, she loved!
Excellent squeeze advise, charges and you can carry
good quality
Fast Delivery Recommend this shop
Instant delivery DPD. Well packed, everything is intact. In appearance, a very decent thing, quality at altitude. I haven't tried it yet.
Really works, the power is enough
Perfect
Exactly as advertised. Works perfectly. Back later for new updates
Product quality. Good construction and fast delivery.
Very cool. White, beautiful, comfortable and stylish. Shipping fast. I took my sister for a gift at God's price, for 1700. I wanted the same to myself, but at the moment I'm not ready to take it twice as expensive, almost 4TR. Therefore, I'm waiting for either lowering the cost, or I'll give up this thing at all. She is not critical to me, so I will survive without her.
Very good. arrived straight☺☺☺️Agora only use. will evaluate after I speak.