SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnβt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jaqubstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jaqubstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The mug was taken exclusively for cocoa. Because any other drink is even lazy. Cocoa periodically sews and when stirring with a spoon, this is bad. This same mug perfectly prevents cocoa. The only thing that charging is only needed from the kit. Which the store puts in the box of course, but I would like a normal USB.
All perfectly advise works as an hour thank you to the store goods quality delivery fast test passed OTK approved
The store sent the order the next day after payment. The order reached Kemerovo in 3 weeks. Track tracked. It was packed very qualitatively, but the box still came crumpled. The mug is whole, it works. Funny thing)) corresponds to the description and photo of the seller. I'm happy with the purchase. I recommend both the goods and the seller.
Very good, using every day, so far so good.
Not a bad thing.
Everything works, I'm happy with the order. I'll take more!
Exactly as ad
Everything came quickly and works)
Very good product, I thought it was smaller but it turned out to be very good size, wine very well packaged. It works excellent.
I'm not buying it for the first time. The mug is great. Delivery a couple of weeks. The fitting is also good. Two parcels came in one.
I ordered a black Friday for a gift for Ng, but the parcel came only for Christmas. My son liked it. Corresponds to both the photo and description. Looks generally very solid. The inner part of the mug is fully metal, the outside looks like metal with enamel, but the black part is most likely a quality plastic. My charger, no standard will do.
great item works well
I just received my package and I am very satisfied very well packaged I recommend
Okey
This is fine with product works very well I tried it empty to see how it worked this unlike the other the piece jira throws a little and leaves the mesclar area
Very fast delivery. Mug conforms to the description. Super practical for making instant soups. Works very well.
Π·Π°ΠΊΠ°Π·ΡΠ²Π°Π»Π° Π² ΠΏΠΎΠ΄Π°ΡΠΎΠΊ, ΠΏΡΠΈΡΠ»Π° ΠΏΠΎΡΠ°ΡΠ°ΠΏΠ°Π½Π½Π°Ρ, Ρ Π²ΠΌΡΡΠΈΠ½ΠΎΠΉ, ΠΎΡΠΊΡΡΠ»Π° ΡΠΏΠΎΡ Π½Π° Π²ΠΎΠ·Π²ΡΠ°Ρ Π΄Π΅Π½Π΅Π³, Π±ΡΠ»Π° ΠΎΡΠ΅Π½Ρ ΡΠ°ΡΡΡΡΠΎΠ΅Π½Π°
great
Excellent delivery, to Tobolsk 14 days + 2 days for processing. Got a Pyaterochka at the cash desk. The product itself was in a sort of inflatable package, after opening the box was crumpled but the goods are in excellent condition, not scratched, do not remember. Included is a charging cord, a cover and a magnetic stirring, was charged, Tried everything works, poured water turns like a blender. I take from this store 2 mugs, the first one is the son. It's very good that it's charging, because before that it was on batteries, it's got to change and for a long time it's not going through, all the same the water the water excellent product and cool seller .
It's super good, so far everything works great.
Hi Cup ordered 12.12.21 and dostarczono me it in Poland 27.12.21 ie even pretty quickly. Packed in the thick film bubble so no damage after installing the battery operated mixed I am happy
Very long delivery. Looks and tactile not bad, good. The lower compartment opens tugovato for the inadmissibility of water in the compartment with batteries 2 Γ AAA. Top cap with sealed elastic band and swivel opening handle, and with two holes for drinking and air. The capacity itself seems to me a big, non-standard mug of coffee. I have not yet measured and used, but I turned on, it works. The button is comfortable, also sealed. Walls for drinking are thick. The idea is good and there is where to improve.
Nice mug! Everything corresponds to the declared description, excellent quality, without flaws, it works from two batteries, in the hand to hold conveniently, checked everything is spinning, cool, packed in a box all is well, nothing was damaged, delivery is lightning. Recommend!!!βββββ
I ordered 2 cups, from the network IO batteries. Everything works. I liked how it mixed, if I stirred geiner, then it turns out straight a small foam, in one word, the goods are good, as will serve, will show time.
Amazing! He does his job. I recommend it! 100%
Oz-day order Oh Press getting inside containing scooter clothing like the reverse bow the lampshade, cup bottom magnet round drops of cons are falling is washing well and dropping the sound nanda durable is having to look at the Al-
For gifts, until they opened. Delivery fast, packed perfectly
It's OK
Got the mug, thank you. There will be a gift to the child.
ΠΡΠ΅ ΠΎΡΠ»ΠΈΡΠ½ΠΎ)
just received but the packing is a bit no standard but overall okay, yet to try
ΡΠ°Π±ΠΎΡΠ°Π΅Ρ
Excellent mug, I will still order. Delivery is almost two months, it is bad.
ΧΧ’ΧΧΧ
Very good system. The yellow mambarana is weak but it works. Good Cup
Safely arrive
Good product arrived fast
came very quickly. good quality. working perfectly.
Cup fire, even on batteries, the only thing that the lid is not sealed at all (from the word at all), well, the size is so large on the outside, but, but Thanks store
Came with some details the box although it was with good packaging then everything well works perfect met my expectation and I will continue to buy later
Too fast summer good
Expensive of course, but the mug is cool especially as a gift.
Very good Iβm
The product corresponds to the description came quickly ordered 11.11. Came 07.12., packed on conscience, all whole, everything works
A+++++++++, very fast and super cool thank you
It came loaded. No defects. Works. The volume is cool, the weight is lying. Fast delivery, quality. Very satisfied, I will recommend.
la livraison est ultra rapide, le livreur est sΓ©rieux, et cette tasse est juste gΓ©nial un bon petit gadget de geek
Finish is incredibly durable not only features designer free nicer. Especially, coffee Mix feeding when top in... size is greater than four. Inside the car is going to place. Thickness is too thick, thanks so... so office in coffee mix feeding when being used. Open the lid and turning tools French does not. Glittered. Office people show ence Dunedin transmitter to harness.
Well received quickly, product similar to the description, nothing to complain about good store Thank you.
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